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Terms and Conditions

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Booking Terms & Conditions

Bookings

All bookings made through this site are received by our system and must be reconfirmed by destination hotel, all bookings are subject to any conditions highlighted during the booking process. At the completion of the booking process you are presented with printable booking receipt with  booking reference number. These reference numbers should be retained by you and quoted in any future correspondence with us .Changes to bookings can be made through this website, and must be confirmed by us. Changes to bookings cannot be guaranteed, are at the discretion of the hotel manager and are subject to availability.You can book for up to 10 people using  our site. For groups of 10 or more people, you must select contact us directly. Please note: multiple bookings for up to 11 people to achieve your group number will be rejected by our manager.

Payments

Our accommodation  require credit card details in order to guarantee your reservation. As such, we need your credit card information. We may verify or authorize your credit card as well. In order to safeguard and encrypt your credit card information when in transit to us, we use the "Secure Socket Layer (SSL)" technology for our services. If applicable and available, for certain special offers or discounted prices the opportunity for non-refundable reservations to pay directly to us during the reservation process by means of secure online payment (all to the extent offered and supported by your bank). Payment is safely processed through a third party payment processor and directly made from your bank account to the bank account of the accommodation provider.

Cancellations

Bookings made on this website can be cancelled either by logging on to this website or by contacting us directly. Cancellations can be made on this website at any time in advance of arrival date. The following conditions apply to cancellations received on this website / at destination hotel:

  • More than 7 days in advance of arrival time: No further charges apply.
  • Less than 7 days in advance of arrival time: A charge equivalent to the balance of your first night’s stay applies.
  • NO SHOW : A charge equivalent to the balance for a maximum of two nights’ stay applies.

For the purposes of calculating cancellation charges, arrival time at our destination  is considered as 18:00hrs (6pm) local time. This applies to cancellations only, not to late arrivals. All cancellation charges are made to the same card number provided for your booking.

 


 

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We recommend that your password should be at least 6 characters long and should be different from your username.

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All your private data is confidential. We will never sell, exchange or market it in any way. For further information on the responsibilities of both parts, you may refer to us.